1. Who we are
Hull Tech Marine Limited provides underwater hull-care, inspection and related marine services in Auckland.

 

2. Information we collect
We may collect your name, contact details, company details, vessel information, marina or berth details, service history, enquiry details, payment records and correspondence. Website analytics may also record device and browsing information.

 

3. How we collect information
We collect information directly from you through forms, email, phone, bookings and service visits, and from service providers where this is necessary to operate our website or deliver an authorised service.

 

4. Why we use it
We use personal information to respond to enquiries, assess service suitability, prepare quotes, schedule and document work, maintain service records, process payments, improve our services and meet legal or regulatory obligations.

 

5. Photos, video and service records
Underwater images and observations may be recorded to document vessel condition and the work completed. We use these records for reporting, quality control and service history. We will seek permission before using identifiable vessel material for unrelated marketing.

 

6. Sharing information
We may share information with contractors, professional advisers, payment or technology providers, marinas, authorities or regulators only where reasonably necessary, authorised by you or required by law. We do not sell personal information.

 

7. Storage and security
We take reasonable safeguards against loss, misuse, unauthorised access, disclosure or alteration. No internet or storage system is completely secure.

 

8. Retention
We keep personal information only for as long as reasonably required for the purpose collected, service history, accounting, dispute management or legal obligations, then delete or anonymise it where appropriate.

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9. Website tools and cookies
Our website and service providers may use cookies or similar tools for essential functions, security and analytics. Browser settings can be used to limit non-essential cookies.

 

10. Marketing
We may send service or marketing updates where permitted. You can unsubscribe or ask us to stop at any time.

 

11. Access and correction
Under the New Zealand Privacy Act 2020, you may ask for access to personal information we hold about you and request correction if it is inaccurate.

 

12. Overseas providers
Some technology providers may process information outside New Zealand. Where this occurs, we take reasonable steps to use providers with appropriate privacy and security safeguards.

 

13. Privacy concerns
If you believe your information has been handled incorrectly, contact us so we can investigate. You may also contact the Office of the Privacy Commissioner in New Zealand.

 

14. Contact
For privacy requests, email enquiries@hulltechmarine.co.nz or phone +64 27 341 50 51. We may update this policy when our services or legal obligations change.